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Business Process EngineeringToday’s federal agencies and other large orgainizations are under pressure like never before. Streamline operations…do more with less…manage change…optimize processes…accelerate deliverables…and continue to achieve the mission. To accomplish all that, government executives now realize that business process engineering is not only valuable, it’s a strategic imperative. Business process engineering is the methodology by which an organization reexamines its strategic objectives and redesigns its processes to achieve dramatic improvements in cost, quality, service, and speed. Horne brings a disciplined and proven approach to business process engineering—following the industry-leading Six Sigma methodology. Our services span the requirements of classical business process redesign, including: At Horne, we collaborate with our customers to design best practices and improve critical business processes that will enhance the agency's ability to perform its mission and manage change. Every organization has different requirements that are not met by off-the-shelf solutions, and we understand how to tailor solutions to the specific mission of government agencies. |
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Customer Spotlight Bureau of Immigration and Customs Enforcement The mission: Immigration and Customs Enforcement (ICE) is the largest investigative branch of the Department of Homeland Security (DHS). Before 9/11, immigration and customs authorities were not widely recognized as an effective counterterrorism tool in the United States. ICE changed this by creating a host of new systems to better address national security threats and detect potential terrorist activities in the U.S. Uniquely engineered: Working with ICE and the U.S. Army Corps of Engineers, our team conducted extensive business process engineering and developed “The Horne Report.” This comprehensive review documented procedures and performance metrics for programming, planning, environmental compliance, real estate acquisition, design, construction management, and operations and maintenance of required facilities. |
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